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when I buy internet stuff from like an Australian punk band making shirts in their garage: 1 email confirming order with tracking number, then shirt. end of transaction

when I buy a sweater organizer from a regular store with a website: 7 emails before the tracking code email, 6 shipping update emails, box arrives, 4 emails begging me to fill out surveys, somehow a thousand marketing emails even though I unchecked everything

Sweet, Sweet (Or Not) Job Memories. 

@ryan

This makes me think of my shitty temp job in the warehouse full of flimsy, ugly, overpriced women's sportswear meant only for 6' tall walking sticks. 1 day I found a couple of still-wrapped shirts which someone had accidentally heaved into a discard bin & I pulled them out. Gave 'em back to my boss & quipped, "Can I have one of these for my Mom since nobody wanted them anyway?" A-hole glared at me & never said "Thanks." Fuck the garment industry.

@ryan

people who hate commerce are the only people who should do commerce

people who hate power are the only people who should have power

@ryan I think the biggest problem in big companies on the internet is they can't see clearly that they are not the only company you deal with. They don't quite grasp that 5 emails from them are part of 50 or more emails a week. The consulting company in my field that invites me to a conference with a cold email doesn't realize I see 5 different invites a day, and they're all just noise.

@CarlCravens @ryan I used to work in email marketing and many places take the "maybe we just need to yell louder?" approach because they know how overstuffed peoples inboxes are.

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